financial

With exceptional levels of security and reliability, the ctalk contact centre system is the ideal platform for the financial services business. A glance at our list of existing clients in this sector speaks for itself.

Whether the business requires a dynamic contact centre to interact with end customers or an automated system for balances, payments or transactions, the ctalk contact centre system can provide all of these solutions seamlessly and effortlessly.

industry solutions

  • Voice Recognition customer verification
  • Self service Telephone banking
  • Self Service statements, account management
  • Distributed contact centres with home workers
  • FSA compliant call recording