government

The exceptional flexibility of the ctalk contact centre system combined with its class leading security and reliability make it an ideal platform for Government applications. As in all public sector organisations, Government projects require a system that is affordable and represents exceptional value for money.

From Transport to Elections, Ministries of Health, Education, Energy and Agriculture and Food, all have benefited from solutions provided by ComputerTalk on the ctalk contact centre system platform.

industry solutions

  • Local Authority contact centre
  • Automated payment processing and account management
  • Help lines, support desks
  • Customer Service desk
  • Surveys
  • Text-to-speech read back of information for the partially sighted
  • Distributed contact centres with home workers
  • Multi-media contact centres providing access for all