transportation and logistics
Transport and logistics is almost exclusively a 24/7 industry that never stops. To deal with the challenges of a modern logistics business, a telephony solution needs ultimate reliability, resilience and features at very low cost.
The cltak contact centre system provides just that with its zero capital expenditure for hosted solutions and constant updating to ensure consistent and ongoing access to the very latest state of the art communication technologies.
With a low margin industry, having an edge over your competitors in features and customer experience is absolutely essential.
- Voice Recognition vehicle identification
- Mobile phone location technology
- Talking timetables, reservations
- Bookings, departure and arrival information
- Delivery reminder/confirmation
- Traffic and roadwork's information
- GPS tracking and vehicle routing
- Mobile PDA integration
- Distributed contact centres with home workers