The Contact Centre Specialists


Why Choose Ctalk?

Why Choose Ctalk Pencil Graphic

What our Customers Say


"Having reliable call recording is just invaluable and has revolutionised the way we deal with complaints."

NHS IT Director

"Being able to see accurate statistics rather than being in the dark has allowed us to focus the correct staff on the correct tasks."

Contact Centre Manager

"Using a mix of voice recognition and agents has allowed us to increase the sales we make without needing more agents."

Retail CC Manager

"Evaluating call recordings is so simple allowing us to pay bonus based on agent preperformance."

Insurance CC Supervisor

"Having reliable call recording is just invaluable and has revolutionised the way we deal with complaints."

NHS IT Director

"Being able to see accurate statistics rather than being in the dark has allowed us to focus the correct staff on the correct tasks."

Contact Centre Manager

"Using a mix of voice recognition and agents has allowed us to increase the sales we make without needing more agents."

Retail CC Manager

"Evaluating call recordings is so simple allowing us to pay bonus based on agent preperformance."

Insurance CC Supervisor


How we work

Now that you’re ready to integrate with Ctalk, our 5 step process will get you up and running as soon as possible whilst our fully staffed, expert support team will be available to you 24/7 for any extra assistance needed. As a dynamic and versatile organisation, we are able to deliver your project at the highest of standards and optimal timing. From emergency projects which necessitate speed we’ve taken a matter of hours and our general projects average from 8-12 weeks from start to finish.