Bring Customers
Into Focus

We’re here to optimise your business’ communications and provide solutions which will be paramount to your customer satisfaction.

Talk to an Expert
Logo - Microsoft Partner Logo - ISO 9001, 22301, 27001 Logo - PCI Level 1 Service Provider Logo - Cyber Essentials Plus

The Contact Centre Specialists

Why Choose Ctalk?

Why Choose Ctalk Pencil Graphic

What Our Customers Say

NHS IT Director Having reliable call recording is just invaluable and has revolutionised the way we deal with complaints. NHS IT Director
Contact Centre Manager Being able to see accurate statistics rather than being in the dark has allowed us to focus the correct staff on the correct tasks. Contact Centre Manager
Retail CC Manager Using a mix of voice recognition and agents has allowed us to increase the sales we make without needing more agents. Retail CC Manager
Insurance CC Supervisor Evaluating call recordings is so simple allowing us to pay bonus based on agent preperformance. Insurance CC Supervisor

How we work

Now that you’re ready to integrate with Ctalk, our 5 step process will get you up and running as soon as possible whilst our fully staffed, expert support team will be available to you 24/7 for any extra assistance needed. As a dynamic and versatile organisation, we are able to deliver your project at the highest of standards and optimal timing. From emergency projects which necessitate speed we’ve taken a matter of hours and our general projects average from 8-12 weeks from start to finish.