The ISO 27001 standard sets out the requirements for establishing, maintaining and continually improving an Information Security Management System (ISMS). The ISMS is a systematic approach to managing confidential company information including information managed by Ctalk on behalf of others.
Ctalk’s ISMS has been successfully certified by external auditors against the ISO 27001 standard since 2012.
PCI DSS Level 1 Service Provider
The Payment Card Industry Data Security Standard (PCI DSS), defined by the Security Standards Council, is a framework designed to enhance security for credit and other payment cards. The framework includes tools, measurements and specifications intended to enhance the safe handling of card holder information and, thus, ensure the security of payment cards. A security system built round the PCIDSS includes prevention, detection and suitable reaction to security incidents.
Although Ctalk does not process card payments on its own behalf, it does handle customer data which may contain credit card information that must be kept secure. To help maintain the security of third party payment card information, Ctalk and the systems and processes it is responsible for have been successfully certified by external auditors against the Payment Card Industry Data Security Standard since 2014.
Microsoft Gold Partner
Achieving Gold Partnership with Microsoft guarantees professional support at the highest level possible for a Microsoft Partner. The partnership is assessed annually by Microsoft to ensure that partners maintain their commitment to excellence and to providing satisfaction to their customers. Microsoft places a number of stringent requirements on Gold Partners including 5 references from existing customers, maintaining technical competencies, knowledge of Microsoft licensing, participation in customer satisfaction surveys and sales and marketing competencies.
Ctalk has maintained its Gold Partnership status since 2013.