OnCallRota
OnCallRota provides a number for your clients to call when they need to contact you. This forwards inbound calls to your on-call team. Register your staff contact numbers and create a…
Read about OnCallRotaFire Contact Centre
Leading UK-based Contact Centre as a Service (CCaaS) platform offering AI-driven automation, integrated call recording, PCI-DSS compliance, and seamless multi-channel customer engagement.
The Ctalk telephony system shapes and adapts to the way you work, inevitably leading to improved efficiency, flexibility and technical stability.
Our solution is vendor-agnostic which enables it to bolt on to your existing telephony system and connect seamlessly with any mainframe you currently have in place. The Ctalk Contact Centre System, which is made up of several technically advanced applications, comprehensively covers all reporting and auditing needs whilst still being a user friendly, efficient system.
To help you keep up with the demands of your customers, our system operates real time data importing and MI statistical reporting. With this we have been able to consistently help companies grow their agent count as the company grows with new business opportunities.
Other Ctalk products
AI Voice
Creating true voice recognition applications used to be the preserve of experienced developers. AI Voice allows you to build an automated speech environment using a simple web interface.…
Read about AI Voice
QuickScripts
QuickScripts is a drag and drop, workflow based interface that allows users to create and manage call scripts. Call guides are deployed with simple navigation, providing an intuitive method…
Read about QuickScripts